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Our Terms and Conditions: what you need to know

When you open an account with us, you enter an agreement that shapes how deposits clear, how withdrawals are verified, and what happens when you play across our…

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anjing togel Our Terms and Conditions: what you need to know
GET HELP WITH TERMS

How to reach us about your account

If you have a question about our terms, what you're allowed to do, or how a rule applies to your account, our support team can walk you through it. We staff live chat during peak hours and respond to email within one business day. Players in Makassar and across Indonesia can message us directly from the Account menu.

Team online

Live Chat

Open the chat bubble in the bottom right of your screen during lobby hours. We respond to questions about account rules, deposit terms and withdrawal requirements in real time.

Email Support

Send a detailed question about our terms to our support inbox. We reply within one business day with a clear explanation of how the rule applies to your account or play.

Account Settings

Visit your Account menu to view your current terms status, recent deposits and withdrawal history. You can also request a copy of our full policy document from there.

YOUR DATA & SECURITY

How we handle your information under these terms

Your account data — name, email, payment details and play history — is encrypted and stored on secure servers.

Identity Verification

We ask for your ID and proof of payment method before you withdraw.

Payment Data

Your DANA, OVO, GoPay or QRIS details are encrypted during every transaction.

Play History

We keep records of your bets, wins and account activity for regulatory compliance and fraud prevention.

Cookie Use

We use cookies to remember your login, track your session and prevent abuse.

Data Requests

You can request a copy of your personal data, ask us to correct it, or request deletion of non-essential information.

Account Closure

If you close your account, we retain your transaction history for fraud detection and legal compliance.

Frequently asked questions about our terms

If we discover your name, ID, email or payment details are incorrect, we close your account and keep any balance. We also may report fraud to relevant authorities. Always provide accurate information during registration so we can verify your identity and process your withdrawals.

Yes. You can close your account by going to Account Settings and choosing Close Account. We ask you to settle any pending bets first. Your remaining balance is returned to your original payment method within five business days, and the account cannot be reopened.

One person may not operate more than one account. If we find duplicate accounts from the same IP, payment method or ID, we close all accounts involved and keep all balances. Using someone else's account is also prohibited and will result in closure.

All withdrawals — large or small — must pass identity verification. We ask for your ID and proof of your payment method. Once verified, most withdrawals to DANA, OVO, GoPay and QRIS clear within one to two hours. Large withdrawals may take one business day.

Contact our support team immediately via live chat or email. We can freeze your account, review recent activity and help you regain access. Change your password and enable additional verification once we've secured your account. Never share your login details or OTP codes.

Daily deposit and withdrawal limits depend on your payment method and account history. DANA, OVO and GoPay typically allow deposits up to 50 million rupiah per day; QRIS limits vary by your bank. Contact support if you need to adjust your limits.

If your account is inactive for 12 months, we may freeze it as a precaution. Your balance is not lost. Contact support to reactivate your account, and we'll restore access within one business day after verifying your identity.

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